CANCEL/CHANGE ORDER POLICY - DAILYGENTLEMANWEAR

Effective Date: October 20, 2023 | Last Updated: April 20, 2026

At Dailygentlemanwear, we pride ourselves on our rapid fulfillment system. We understand that once you have selected your women's apparel from https://dailygentlemanwear.shop, you are eager to receive it. To maintain our commitment to a 1-day handling time, our warehouse begins processing orders almost immediately after they are placed.

As a result, the window for canceling or modifying an order is very narrow. This policy outlines the specific conditions and procedures for making changes to your purchase.

1. The Critical Window for Changes

Our logistics operations are governed by a daily cut-off time of 5:00 PM Eastern Standard Time (EST), Monday through Friday.

• Orders Placed Before 5:00 PM EST: These orders enter our automated fulfillment stream immediately. Changes or cancellations are generally only possible if requested within 60 minutes of the order being placed.
• Orders Placed After 5:00 PM EST: These orders will be processed starting at 8:00 AM EST the following business day. You have until the start of that next business day to request a cancellation or modification.

2. Requesting a Cancellation

If you wish to cancel your order entirely, please follow these professional guidelines:

• Immediate Notification: Email [email protected] with the subject line: "URGENT: Cancellation Request - Order #[Your Order Number]".
• Verification: Our support team will check the status of your order. If the order has not yet been processed or handed over to our carriers (USPS, UPS, or FedEx), we will cancel the transaction and issue a full refund.
• Confirmation: You will receive an email confirmation once the cancellation is successful.

2.1 Post-Dispatch Cancellations

If your order has already been processed or shipped, we cannot cancel the shipment. In this scenario, you must wait for the package to arrive and then follow our 30-day Return Policy. Please note that the original $6.99 shipping fee is non-refundable for dispatched orders.

3. Modifying Your Order

We understand that mistakes happen—whether it is an incorrect size, a typo in the shipping address, or selecting the wrong color.

3.1 Changing Shipping Addresses

Accuracy is paramount for successful delivery. If you notice an error in your shipping address:

• Contact us immediately at [email protected].
• If the order has not been labeled for shipping, we will update the address at no cost.
• If the package is already in transit, we cannot redirect it. You may need to contact the carrier (USPS/UPS/FedEx) directly to request an address interception, which may involve a fee charged by the carrier.

3.2 Changing Items or Sizes

Because our inventory moves quickly, we cannot guarantee item substitutions once an order is placed.

• If the order has not been processed, we recommend canceling the entire order and placing a new one for the correct items to ensure inventory availability.
• We cannot add items to an existing order. A separate order must be placed, which will incur the standard $6.99 shipping fee.

4. Refund Process for Cancellations

When an order is successfully canceled before shipment:

• Full Refund: You will receive a 100% refund, including the $6.99 shipping fee.
• Timeline: As per our Refund Policy, the credit will be issued to your original payment method within 7 business days.
• Fees: There are no cancellation fees or penalties for orders canceled within the eligible window.

5. Summary Table for Order Changes

Scenario	Ability to Change/Cancel	Action Required
Within 60 mins of purchase	High Probability	Email Support Immediately
After 5:00 PM EST (Ordered late)	Possible until 8 AM next day	Email Support Immediately
Order Status: "Processed"	Not Possible	Follow Return Policy after delivery
Order Status: "Shipped"	Not Possible	Follow Return Policy after delivery
Address Typo	Possible before labeling	Email Support Immediately

6. Communication Standards

Dailygentlemanwear is committed to professional and responsive communication. Please ensure that all requests are sent from the email address used to place the order to ensure security and verification.

Our team operates Monday through Saturday to monitor these requests, but please be aware that requests sent during the weekend (Saturday evening or Sunday) will be addressed on the following Monday morning.

7. Contact Information

Copyright © 2026 Dailygentlemanwear. All rights reserved. Our policies are designed to balance rapid delivery with customer flexibility.