Privacy Policy

Last updated: April 7, 2026

Who we are

DAILYGENTLEMANWEAR.SHOP operates the online store at dailygentlemanwear.shop. This policy explains how we collect, use, store, protect, and share information when you visit our site, place an order, or contact us.

What this policy covers

This policy applies to personal information we handle through our website, checkout, customer support, analytics, and related services. By using our site, you agree to the practices described here.

Information we collect

Account and contact details: name, email, password (not stored in plain text), phone (if provided).
Order and delivery details: items purchased, sizes, order ID, billing and shipping addresses, delivery preferences, gift messages.
Payment-related information: payment method, transaction ID, payment status. Full card details are processed by our payment processors and are not stored by us.
Device and usage data: IP address, device type, browser, pages visited, time on page, referring URLs, and general location derived from IP.
Communications: emails sent to us, support requests, and our responses.
Preferences and feedback: marketing preferences, product reviews, ratings, photos you choose to upload.
Fraud and security signals: chargeback notices, risk flags from payment and fraud-prevention tools.

How we use your information

Data	Examples	Purpose	Typical service providers
Account & contact	Name, email, password	Create/maintain your account, contact you about your orders, respond to support	Customer support platforms, email service providers
Order & delivery	Items, addresses, order ID	Process and fulfill orders, handle returns/exchanges, provide order updates	Fulfillment partners, shipping carriers
Payment-related	Transaction ID, status	Process payments, refunds, and prevent fraud	PayPal, Stripe, Airwallex, card processors via our checkout
Device & usage	IP, pages visited	Secure our site, diagnose issues, improve performance and user experience	Analytics and site performance tools, security tools
Communications	Support emails	Resolve issues, improve our service quality and training	Helpdesk and email providers
Preferences & feedback	Opt-ins, reviews	Send opted-in updates, display reviews, and improve products	Email marketing tools, review management tools
Fraud & security	Risk signals	Protect you and us from unauthorized activity and abuse	Fraud-prevention and risk-scoring tools

Cookies and similar technologies

We use cookies and similar technologies to run our site and understand how it is used:

Essential: required for core functions like cart, checkout, and account login.
Performance: help us measure site traffic and improve pages.
Functional: remember choices such as language and sizing preferences.
Advertising (optional): if used, help measure and improve the relevance of ads for our shop. You can opt out via your browser settings.

You can control cookies in your browser; disabling some cookies may impact site functionality.

Sharing and disclosure

Service providers: We share necessary data with companies that help us operate our store, including payment processors (PayPal, Stripe, Airwallex), fraud-prevention tools, fulfillment partners, shipping carriers, analytics providers, customer support tools, and email service providers.
Legal and safety: We may disclose information if required by law or to protect our rights, customers, or the public.
Business transfers: If we undergo a business transaction (e.g., merger, acquisition), permitted data may be transferred as part of that process subject to this policy.

We do not sell or rent your personal information.

Payments

When you pay at checkout, your payment is processed by PayPal, credit/debit card processors via Stripe, or Airwallex. We receive confirmation of payment and limited details needed to reconcile orders. We do not store full credit or debit card numbers.

Data retention

We keep personal information only as long as needed to provide our services, fulfill orders, resolve disputes, maintain security, and meet record-keeping requirements. When information is no longer needed, we delete it or de-identify it according to our retention practices and applicable requirements.

Security

We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit (TLS), restricted access, and vendor due diligence. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your choices and rights

Access and correction: Request a copy of your information or ask us to correct it.
Deletion: Ask us to delete information we no longer need, subject to certain exceptions.
Marketing preferences: Opt out of marketing emails at any time by using the unsubscribe option in our emails or by contacting us.
Cookies: Adjust cookie settings in your browser or device.

To exercise any of these options, contact us at [email protected]. We may need to verify your identity to protect your account.

International data transfers

We may process and store information using service providers located in different countries. Where required, we use appropriate safeguards designed to protect your information during transfer.

Children's privacy

Our site is not directed to children, and we do not knowingly collect personal information from individuals under the age where parental consent is required in their region. If you believe a child has provided us information, contact us so we can delete it.

Changes to this policy

We may update this policy from time to time to reflect changes to our practices. We will post the revised version with an updated date. Continued use of the site after changes take effect indicates acceptance of the updated policy.